The terms that govern your use of the LawlinQ platform.
Effective: 2 April 2026 | Last updated: 2 April 2026By accessing or using the LawlinQ platform ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legally binding agreement between you and LawlinQ Pty Ltd (ABN pending), a Queensland-registered company ("LawlinQ", "we", "us", or "our"). You must be at least 18 years of age to use the Service.
We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email or in-app notification. If you do not agree with the updated Terms, you may terminate your account before the changes take effect. Continued use of the Service after the notice period constitutes acceptance of the updated Terms.
LawlinQ is a legal technology platform that supplements existing practice management software for Queensland criminal lawyers. The Service includes court list matching, client and matter tracking, task management, document generation, calendar synchronisation, a town agency coordination network, and related tools.
LawlinQ is not a law firm and does not provide legal advice. The Service is a tool to assist legal practitioners in managing their practice. You are solely responsible for the legal advice you provide to your clients and the decisions you make in your practice.
We will use commercially reasonable efforts to make the Service available, but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will provide at least 30 days' notice before discontinuing any material feature of the Service.
You must register an account to use the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.
We may suspend or terminate your account if we reasonably believe you have violated these Terms or if your account poses a security risk.
If you create or administer an account on behalf of a law firm or other organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. The organisation is responsible for all activity under accounts it controls, including compliance with these Terms by its members and employees.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a limited licence to process, store, and display Your Data solely for the purpose of providing the Service to you.
We treat Your Data as confidential and do not access, use, or share it for any purpose other than providing and improving the Service, unless required by law or with your explicit consent. We may use anonymised, aggregated data that does not identify you or your clients to analyse usage patterns and improve the Service.
You are responsible for ensuring that Your Data complies with all applicable laws, including the Privacy Act 1988 (Cth) and any professional obligations you have as a legal practitioner. You must obtain any necessary consents from your clients before entering their information into the Service.
For details on how we handle personal information, see our Privacy Policy.
"Confidential Information" means any non-public information disclosed by one party to the other in connection with the Service, including client data, business information, and technical details about the Service.
Each party agrees to: (a) use the other party's Confidential Information only as necessary to perform its obligations under these Terms; (b) protect Confidential Information with at least the same degree of care it uses for its own confidential information, and no less than reasonable care; and (c) not disclose Confidential Information to third parties except as permitted by these Terms or with the disclosing party's written consent.
These obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law, provided the receiving party gives prompt notice where legally permitted.
Access to the Service requires a paid subscription after the trial period. Subscription plans, pricing, and billing cycles are described on our Pricing page.
New accounts receive a 14-day free trial with full access to all features. A valid payment method is required to start a trial. You will not be charged until the trial period ends.
Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are in Australian Dollars (AUD) and are inclusive of GST. Payment processing is provided by Stripe. Your use of Stripe's services is subject to Stripe's terms of service.
You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access until the end of your current billing period. No refunds are provided for partial billing periods, except as described in our money-back guarantee.
If you are not satisfied with the Service within your first 30 days of a paid subscription, we will refund your payment in full upon request.
The Service includes a marketplace for coordinating court coverage between legal practitioners ("Town Agencies" or "Court Connect"). LawlinQ facilitates connections between requesting and covering lawyers but is not a party to any arrangement between them.
You acknowledge that:
The Service, including all software, design, text, graphics, and other content provided by LawlinQ, is owned by LawlinQ Pty Ltd and is protected by Australian and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose during your active subscription. This licence does not include the right to sublicence, modify, or create derivative works from the Service.
We welcome your feedback and suggestions about the Service. You agree that any feedback you provide may be used by us without restriction or obligation to you.
The Service integrates with or relies on third-party services, including cloud infrastructure, payment processing, and calendar providers. We are not responsible for the availability, accuracy, or performance of third-party services, and your use of them may be subject to their own terms and conditions.
We do not endorse and are not liable for any loss or damage arising from your reliance on third-party services accessed through the Service.
We may offer certain features designated as "beta", "preview", or "early access". These features are provided on an "as is" basis without any warranty and may be modified or discontinued at any time without notice. Beta features may contain bugs, errors, or inaccuracies and are not intended for production reliance without your own independent verification.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
You acknowledge that the Service supplements — but does not replace — your professional judgement and obligations as a legal practitioner.
To the maximum extent permitted by Australian Consumer Law, our total aggregate liability to you for any claims arising from or relating to the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, clients, or professional reputation, even if we have been advised of the possibility of such damages.
The limitations in this section do not apply to: (a) either party's indemnification obligations; (b) either party's infringement of the other's intellectual property rights; or (c) liability that cannot be excluded under applicable law, including the Australian Consumer Law.
You agree to indemnify and hold harmless LawlinQ Pty Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) Your Data, including any claim that Your Data infringes a third party's rights.
If a dispute arises in connection with these Terms or the Service, the parties agree to first attempt to resolve the dispute informally by sending written notice describing the dispute and proposed resolution. The parties will negotiate in good faith for at least 30 days from receipt of notice.
If the dispute is not resolved informally within 30 days, either party may refer it to mediation administered by the Resolution Institute (or its successor) in Brisbane, Queensland. The costs of mediation will be shared equally.
If the dispute is not resolved through mediation within 60 days, either party may commence court proceedings in accordance with Section 16.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Subject to the dispute resolution process in Section 15, any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Queensland.
Neither party will be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the affected party's reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, power outages, pandemics, or cyberattacks. The affected party must promptly notify the other party and use reasonable efforts to mitigate the impact.
By using the Service, you consent to receiving electronic communications from us, including emails, in-app notifications, and system alerts. You agree that these communications satisfy any legal requirement that such communications be in writing.
These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and LawlinQ with respect to the Service and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving party.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets, without your consent.
These Terms do not confer any rights on any third party. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and LawlinQ.
Either party may terminate this agreement at any time. You may cancel your subscription from your account settings. We may terminate or suspend your access immediately if you materially breach these Terms.
If we terminate your account for reasons other than breach, you will receive a pro-rata refund for any unused portion of prepaid subscription fees. No refund is provided if your account is terminated due to a breach of these Terms.
Upon termination, you may export Your Data for 30 days in a machine-readable format (CSV or JSON) via your account settings. After that period, Your Data will be permanently deleted in accordance with our Privacy Policy.
Sections 5 (Your Data), 6 (Confidentiality), 9 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), and 19 (General Provisions) survive termination.
If you have questions about these Terms, please contact us:
LawlinQ Pty Ltd
Email: hello@lawlinq.com.au